Rheon
Customer
Service

Rheon Europe offers full technical support and customer maintenance services.

Our branch in Düsseldorf takes care of all technical questions for Rheon’s European customers.

In order to guarantee a fast and satisfying after-sales service, Rheon Europe runs departments with following points.

Trouble­shooting & Technical Documentation (partly not yet finish)

Customers can access our online troubleshooting guide and technical documentation here.

Please note: Customer login data required. You can register if you do not have an account yet.

Important Notifications

Get updated information on new and discontinued products, Rheon services and more.

Please read the service news regularily.

Available Services

Please click on one department to see all available services.

  • Rheon Genuine Spare Parts
  • Spare Parts Offer
  • Recommend Spare Parts Kit
  • Machine specific offer for Repair and Maintenance
  • Maintenance Contracts
  • Training for technical employees
  • Technical advise regarding operation and configuration of machines
  • Product-specific development for your machine
  • Training for operators and supervisors

Rheon Customer Consulting

Book a free consulting appointment with a Rheon customer agent.

24h Telephone Hotline (Call Center)

Monday – Friday 08:00 – 16:00
+ 49 (0) 211 47 19 50

In case of emergency situation contact:

Monday – Friday 16:00 – 08:00
+ 49 (0) 211 47 19 599

Saturday – Sunday available 24h
+ 49 (0) 211 47 19 599

Spare Parts & Maintenance

Düsseldorf

Email: de.mainte@rheon.com

Tel. +49 211 47195 67
Fax +49 211 4120 66

Ulm

Tel. +49 7303 159 94 10
Fax +49 7303 159 94 111

Technical
Support

Düsseldorf

Email: de.tech@rheon.com

Tel. +49 211 47195 79
Fax  +49 211 42993 80

Ulm

Tel. +49 7303 159 94 10
Fax  +49 7303 159 94 111