Rheon Europe offers full technical support and customer maintenance services.
Our branch in Düsseldorf takes care of all technical questions for Rheon’s European customers.
In order to guarantee a fast and satisfying after-sales service, Rheon Europe runs departments with following points.
Online Services
Customers can access our online services portal here:
- Service and products news feed
- Technical documents downloads
- Contracts, pricing lists and forms
Please note: Customer login data required.
For your personal access, please contact customer support.
Access Online Services
Important Notifications
Get updated information on new and discontinued products, Rheon services and more.
Please read the service news regularily.
See all Notifications
Available Services
Please click on one department to see all available services.
Spare Parts
- Rheon Genuine Spare Parts
- Spare Parts Offer
- Recommend Spare Parts Kit
Repair and Maintenance
- Machine specific offer for Repair and Maintenance
- Maintenance Contracts
- Training for technical employees
Customer Service
- Technical advise regarding operation and configuration of machines
- Product-specific development for your machine
- Training for operators and supervisors
RHEON SERVICE CONTACT
24h Telephone Hotline ( till 16.03.2020 not available ! )
Monday – Friday 08:00 – 16:00
+ 49 (0) 211 47 19 50
From 16.03.: In case of emergency situation contact:
Monday – Friday 16:00 – 08:00
+ 49 (0) 211 47 19 599
Saturday – Sunday available 24h
+ 49 (0) 211 47 19 599
(Paid telephone number for non-maintenance contract customer)
Spare Parts & Maintenance
Düsseldorf
Email: de.mainte@rheon.com
Tel. +49 211 47195 67
Fax +49 211 4120 66
Ulm
Tel. +49 7303 159 94 10
Fax +49 7303 159 94 111
Technical Support
Düsseldorf
Email: de.tech@rheon.com
Tel. +49 211 47195 79
Fax +49 211 42993 80
Ulm
Tel. +49 7303 159 94 10
Fax +49 7303 159 94 111