Rheon
Customer
Service
Rheon Europe offers full technical support and customer maintenance services.
Our branch in Düsseldorf takes care of all technical questions for Rheon’s European customers.
In order to guarantee a fast and satisfying after-sales service, Rheon Europe runs departments with following points.
Troubleshooting & Technical Documentation (partly not yet finish)
Customers can access our online troubleshooting guide and technical documentation here.
Please note: Customer login data required. You can register if you do not have an account yet.
Important Notifications
Get updated information on new and discontinued products, Rheon services and more.
Please read the service news regularily.
Available Services
Please click on one department to see all available services.
- Rheon Genuine Spare Parts
- Spare Parts Offer
- Recommend Spare Parts Kit
- Machine specific offer for Repair and Maintenance
- Maintenance Contracts
- Training for technical employees
- Technical advise regarding operation and configuration of machines
- Product-specific development for your machine
- Training for operators and supervisors
24h Telephone Hotline (Call Center)
Monday – Friday 08:00 – 16:00
+ 49 (0) 211 47 19 50
In case of emergency situation contact:
Monday – Friday 16:00 – 08:00
+ 49 (0) 211 47 19 599
Saturday – Sunday available 24h
+ 49 (0) 211 47 19 599
Spare Parts & Maintenance
Düsseldorf
Email: de.mainte@rheon.com
Tel. +49 211 47195 67
Fax +49 211 4120 66
Ulm
Tel. +49 7303 159 94 10
Fax +49 7303 159 94 111
Technical
Support
Düsseldorf
Email: de.tech@rheon.com
Tel. +49 211 47195 79
Fax +49 211 42993 80
Ulm
Tel. +49 7303 159 94 10
Fax +49 7303 159 94 111
