Customer Service Notification (Battery replacement) – Divider VX201,VX111,VX121,VX122,OX123, Cup Rounder, V4 Line

Dear Rheon machine users,

 

Today we want to remind you that your machines are equipped with storage battery.

These batteries are responsible for receiving your production dates when the main switch is off.

If the batteries run out, data loss and errors of the entire machine can occur. A battery change would be cheaper for you than leaving your machine because of empty batteries!

These are not standard batteries you can buy at the store.

 

These batteries are located in the PLC and in the touch panel.

To prevent such a worst case, we recommend replacing the batteries every 5 years.

 

You can carry out this exchange yourself, we can send you instructions on how to do this.

If you are concerned about the self-exchange, the Rheon engineer can do that for you as well.

 

Best regards,

Peter Schaefer

Manager Maintenance Service Department

 

Tel: +49 (0) 211 471950 or email: de.mainte@rheon.com

Your Rheon Customer Service

Düsseldorf

Tiefenbroicher Weg 30
40472 Dusseldorf
Germany

Phone: +49 211-471950
Fax: +49 211-424129
E-mail: de.info@rheon.com

Ulm

Saumweg 30
89257 Illertissen (near Ulm)
Germany

Phone: +49 7303-159 941-0
Fax: +49 7303-159 941-11
E-mail: de.info@rheon.com

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