Customer Service Notification – Batteries VX021, VX111, VX121, VX122, 0X123, Cup Rounder, V4 Lines
Dear Rheon machine user, Today we would like to inform you that our supplier Mitsubishi has discontinued the production of backup batteries for the F940 GOT control panel and these are no longer available. We still had a sufficient number in stock, but now our stock is also ending. If you still own a machine […]
Customer Service Notification – Overhaul (Encruster) Section KN135.KN171,KN550/551-WN Model WN055/155
Dear Customer, to produce a perfect product requires one well maintained machine. In reality, however, is missing in most cases the time. Therefore, we are now offering our new maintenance service for your Encusting Machine. The maintenance service relates to the Shutter section device (Encruster). We provide you with an identical device on loan free […]
Customer Service Notification – (Discontinue Sensor) VX202#0001 – VX202#00091
Dear Rheon customers, We would like to inform you that the same type sensors of your machine (VX202) are no longer available. Because the newer generation of sensors is not compatible with the existing PLC program and possibly also not with the existing PLC control. Even in case your sensors fail, the delivery time of […]
Customer Service Notification (Battery replacement) – Divider VX201,VX111,VX121,VX122,OX123, Cup Rounder, V4 Line
Dear Rheon machine users, Today we want to remind you that your machines are equipped with storage battery. These batteries are responsible for receiving your production dates when the main switch is off. If the batteries run out, data loss and errors of the entire machine can occur. A battery change would be cheaper […]
Customer Service Notification (Maintenance) – Preventive maintenance/Rheon maintenance contrancts
In the long run, machines and systems can only provide top performance if they are regularly serviced and state-of-the-art to be brought. With the conclusion of a preventive maintenance contract, Rheon offers a service assurance, while increasing production security at the same time the Rheon maintenance contracts serve to optimize performance and increase in availability […]
