04-2023 Customer Service Notification – KN550 Agitator Motor KN550R2080, KN550R2090
Dear Rheon user, Today we would like to inform you that our supplier of the agitator motor has stopped production and it is no longer available. We need to change the drive section. The new engine model is larger and we need to do longer maintenance to replace it. Approx. 8h/2person. Please contact us […]
Customer Service Notification – New content homepage
Dear Customer, Rheon is constantly working on improvements to the machine as well as the content our home page. We introduce the new section for the maintenance departments. On these pages you can download useful documents and individual tips. You just have to log in with your master data. After our check, access will […]
Customer Service Notification – Batteries VX021, VX111, VX121, VX122, 0X123, Cup Rounder, V4 Lines
Dear Rheon machine user, Today we would like to inform you that our supplier Mitsubishi has discontinued the production of backup batteries for the F940 GOT control panel and these are no longer available. We still had a sufficient number in stock, but now our stock is also ending. If you still own a machine […]
Customer Service Notification – Overhaul (Encruster) Section KN135.KN171,KN550/551-WN Model WN055/155
Dear Customer, to produce a perfect product requires one well maintained machine. In reality, however, is missing in most cases the time. Therefore, we are now offering our new maintenance service for your Encusting Machine. The maintenance service relates to the Shutter section device (Encruster). We provide you with an identical device on loan free […]
Customer Service Notification – (Discontinue Sensor) VX202#0001 – VX202#00091
Dear Rheon customers, We would like to inform you that the same type sensors of your machine (VX202) are no longer available. Because the newer generation of sensors is not compatible with the existing PLC program and possibly also not with the existing PLC control. Even in case your sensors fail, the delivery time of […]